PRIVACY POLICY

1. We may collect information from you when you register on our site. We will only require you to provide personal information to us where it is necessary for us to provide you with a service at your request.
   We may collect your name, your phone number, your email address,  your location data, information concerning the products delivered (including product description, quantity and billing information) and any other information that may be reasonably required to facilitate the delivery of products to you and other individual recipients. If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.
    

2. The personal information we collect from you will be used, or shared with third parties (including drivers, third party service providers), including purposes of serving you, ensuring timely and successful deliveries to you, and improving our service quality to you and for some or all of the following purposes:

   • To verify your identity;

   • Tracking and analytics of your delivery;

   • Notifying you regarding the status of your order or delivery and updating you on the progress of the same time;

   • Contacting you for feedback after or during delivery;

   • Responding to and handling your queries and requests;

   • To verify and carry out financial transactions in relation to payments you make online, such payment information is processed by our payment service provider; audit the downloading of data from the platform;

   • Conducting investigations relating to complaints, disputes, billing or fraud;

   • Facilitating any correspondence between the Shipper and you;

   • Managing the administrative and business operations of Parcel Eagle and complying with internal policies and procedures
      

3. We maintain reasonable safeguards for this Site to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the Site.
    

4. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Site and to compile statistical reports on Site activity. All computers and devices have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. However, in a few cases some of web Site features may not function well if you remove cookies from your browser.
    

5. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. We may disclose your personal information to third parties in situation of : 1. Where we sell any or all of our business and/or our assets to a third party. 2. To assist fraud protection and minimise credit risk. 3. Where we are legally required to disclose your information.
    

6. You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
    

7. We retain personal data for as long as necessary for its legitimate business purpose, and as otherwise permitted by applicable law. You can request us in writing to erase your personal information and/or data from our database any time.
    

8. Personal data supplied by you to Parcel Eagle shall be accurate, complete, and not misleading. You shall by notice in writing to us inform of any changes to the personal data supplied by you to Parcel Eagle to ensure the personal data is kept up-to-date.
    

9. We reserve the right to amend this Policy from time to time, in accordance with the prevailing law. The amended Policy shall at all times be available on our website.
    

10. By providing us with your personal information when registering on our site or when you use our service, you consent to the collection, use and disclosure by My Parcel Delivery of your personal information as provided in this Privacy Policy. Your consent includes the retention of personal information that is collected through our Site, including your personal information that you submit through a registration process, for as long as you are registered on our site and until you withdraw your consent. By using the My Parcel Delivery web site and the services it provides, you agree to have read and understood the Privacy Policy and are aware of your legal obligations to be bound by this agreement.

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